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Author: Roy Herzbach



January 24, 2019

Nursing Home Compare

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Nursing Home Compare is an effort by the Center for Medicare and Medicaid Services (CMS) to help those in need of nursing home care and their families to find and compare nursing homes certified by Medicare and Medicaid. The website (https://www.medicare.gov/nursinghomecompare/search.html) contains quality of resident care and staffing information for more than 15,000 nursing homes around the country.



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July 19, 2018

Office of Constituent Services

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The Office of Constituent Services has been operational since January and is an outgrowth of a smaller “client services” office limited to DHHR’s Bureau of Children & Families.



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February 08, 2018

West Virginia Aging and Disability Network (ADRN)

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One of the key programs we partner with is the West Virginia Aging and Disability Network (ADRN).



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July 20, 2017

Outpatient Observation May Not Be Covered By Medicare

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More frequent use of an Outpatient Observation Status is a result of changes in the Medicare program dating to Oct. 2012. With this change, hospitals started being penalized when too many patients in traditional Medicare are re-hospitalized within a month of discharge. The "outpatient" classification is often a surprise to patients; many do not realize their status until the patient is getting ready to leave the hospital and sometimes they are not told at all and only learn about the situation once they start receiving bills that are normally covered under traditional Medicare.



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March 23, 2017

West Virginia State Health Insurance Assistance Program (SHIP)

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The West Virginia State Health Insurance Assistance Program (SHIP) is a federally funded program which “provides free, objective and confidential help to West Virginia Medicare beneficiaries.”



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