Long Term Care Ombudsman Program

The Long Term Care Ombudsman Program helps the residents of long-term care facilities, including nursing homes, long-term care units of hospitals, personal care homes, residential board and care homes, residential care communities, registered unlicensed homes, adult family care homes, and "assisted living" facilities. These residents are often among West Virginia's most isolated and vulnerable citizens.

The Ombudsman Program also helps those in the general community who need information or assistance regarding long-term care issues. Understanding long-term care options available to one who may need such services is not easy. Whether it is choosing an appropriate quality long-term care home, determining how to pay for such services, or understanding how to initiate the process of getting into a home, many residents and their families call the Ombudsman Program for guidance and information.

This web site is under development, and does not contain all the information we plan to post. In the meantime, please click here to see newsletter and program information that we share with the West Virginia Senior Legal Aid Program.