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VOLUNTEERS NEEDED:  Want to make a difference in a long-term care resident's life?  If you answered yes then the West Virgina Long Term Care Ombudsman Program provides such an opportunity.
 
What does the Volunteer Ombudsman do?
* Works to empower residents and their families to help them feel more comfortable and skillful in representing themselves if they have concerns over conditons in the nursing or assisted living home in which they reside.   
 
* Advocates on behalf of residents who are not able or comfortable representing themselves.
 
* Monitors the long-term care home they are assigned and makes appropriate recommendations for improvements.
 
What kind of time commitment do you need to make?
After an initial state required 25 hour training period you are asked to donate about 4 hours a month visiting the nursing or assisted living home(s) you are assigned.  (The home you are assigned will be one close to your own home.)
 
What is the Long-Term Care Ombudsman Program?
We are a federal and state mandated program whose mission statement reads: "The mission of the Long Term Care Ombudsman Program is to enhance the quality of life, improve the level of care, protect the individual rights and promote the dignity of each senior citizen and/or disabled person of any age housed in a long-term care facility."  We have 9 paid regional ombudsman housed in offices around the state, an attorney who is housed in Morgantown and the director whose office is in Charleston.  We are employees of Legal Aid of West Virignia, funded by the Bureau of Senior Services with state and federal dollars.
 
I am interested in learning more.  What should I do?
Call Roy Herzbach, Ombudsman Director, at 1-800-834-0598 ext. 35 or send an e-mail to  herzbach@lawv.net.    
        
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